Video Library
Medicare Video Library
Every video is under 5 minutes, in plain English, with a written summary you can read instead.
medicare
Understanding Medicare Parts A, B, C, and D
A plain-English walkthrough of the four parts of Medicare and what each one covers.
medicare
How to Use Your OTC/Flex Card
Step-by-step help for using the over-the-counter and flex card benefits on Medicare Advantage plans.
medicare
Finding Member Services Phone Numbers
The fastest way to reach a real person at your plan when you have a question.
technology
Using Your Carrier's App
How to download and sign in to the app from UnitedHealthcare, Humana, Aetna, and other carriers.
technology
How to Scan a QR Code Safely
Use your phone's camera to scan QR codes — and how to tell when a code is safe.
technology
Using ChatGPT for General Medicare Questions
How seniors can use ChatGPT as a free research helper — and what NOT to ask it.
scams
Avoiding Medicare Scam Calls and Texts
Common scam scripts and the exact phrases that should make you hang up.
technology
Booking an Appointment Online
How to book a Medicare review online in under two minutes.
Still need help?
Book a free Medicare review with Jeffrey Bernard. No pressure, no obligation.